Move your GoDaddy Microsoft 365 email to Velto Mail

Why people switch from GoDaddy Microsoft 365

• Email Essentials costs about US$1.99 per user per month in the first year (as of October 16, 2026), and renewals can cost more. A Velto mailbox renews at the price you paid.
• GoDaddy manages the Microsoft account for you, so some Microsoft admin settings are only reachable through GoDaddy.

What moves

• Every message, with its folders, read and unread state, flags, original dates and attachments.
• Contacts and calendars come across as files: export them from GoDaddy Microsoft 365 (contacts as a .vcf file, calendars as .ics files) and import them into your Velto address book and calendar from your phone or computer.
• Your domain stays yours. Only the mail records (MX) change.

What doesn't move

Any Office apps, OneDrive or Teams included in your GoDaddy plan, and shared mailboxes (Velto doesn't offer them; use a group address instead). Velto replaces the mailbox only. For documents, free alternatives such as LibreOffice work without a Microsoft licence.

Mail filters, rules and signatures don't move; set them up again in Velto.

How long it takes

• Once your files are uploaded, a few GB usually imports within a few hours. Uploading the same file again doesn't create duplicates.
• A day or more ahead, lower the time-to-live (TTL) on your MX records; then point them at Velto. Velto shows the exact records and checks them.
• After the change, export anything that still arrived at GoDaddy Microsoft 365 and upload it too. Messages already imported aren't copied twice.
• You get a “migration complete” email. Then you can close your GoDaddy Microsoft 365 account.

What it costs

Competitor prices as of October 16, 2026: list prices in US dollars, before taxes and promotions. Prices change, so check the provider's own site.

Founding price for the first 1,000 mailboxes; US$12 from mailbox 1,001. Your mailbox renews at the price you paid, for as long as you keep it. Billed annually.

Law firms, accountants and consultants: the Compliance plan is US$30 per mailbox per year at the founding price, US$40 public.

How to switch

1. Export your mail to .mbox or .eml files: Thunderbird and Apple Mail on a Mac can do this once your Microsoft 365 account is added to them. Outlook's own .pst export can't be uploaded. If you have GoDaddy Professional Email instead, skip the export: Velto copies it directly with your address and password (IMAP server imap.secureserver.net, port 993).
2. Add your domain to Velto, create your mailboxes, and upload the files, or start the copy for Professional Email.
3. In GoDaddy's DNS settings for your domain, replace the MX records with Velto's and remove Microsoft's Autodiscover and SPF entries. Turn off auto-renew, and cancel only once everything is in Velto.

Microsoft no longer lets other services sign in to a mailbox with a password, and Velto's “Sign in with Microsoft” isn't ready yet. Until it is, the move uses an export and an upload. If that isn't practical for you, email hello@veltomail.com and we'll help you plan the move.

Keep using your phone and apps

Remove the GoDaddy Microsoft 365 account from your mail apps and add your Velto address and password. Thunderbird, classic Outlook and Apple Mail on a Mac find the settings on their own; on an iPhone, a one-tap setup profile adds mail, calendar and contacts; Android takes a few more taps. Calendars and contacts sync too. With two-factor on, each mail app gets its own app password from the Velto dashboard. You can also install the Velto web app on your phone. Compliance customers use classic Outlook, Thunderbird, Apple Mail or the Velto app, not the new Outlook.

Setup guides for every app